Privacy Policy
Introduction
Welcome to https://local-business-listings-queensland.thebestlocalpro.com (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our online platform.
Scope
This policy covers all aspects of our website, including but not limited to:
- Our main website at https://local-business-listings-queensland.thebestlocalpro.com
- All associated mobile applications and software services we offer
- User interactions through our online forms, surveys, and feedback mechanisms
- Data collected via third-party integrations or links on our site
It’s crucial to note that this policy does not extend to external platforms, apps, or services accessed through links on our website. These entities have their own privacy policies, and we encourage users to review them before engaging with such services.
Processing Activities
Our Privacy Policy guides how we interact with users in various ways:
- User Accounts: When you create an account on our platform, we collect your account information, including your name, email address, and password.
- Payment Details: For transactions, we process payment information such as cardholder details, billing addresses, and payment history.
- Communication: We may reach out to users through emails, calls, or SMS for updates, newsletters, or promotional offers.
Personal Data Collection
We gather different types of personal data to enhance your experience and improve our services:
Account and User Information:
- Full name
- Contact details (email, phone number)
- Address
- User ID or profile information
Payment and Financial Details:
- Credit/debit card numbers (encrypted for security)
- Billing address
- Transaction history
- Payment method preferences
Purchase and Order Information:
- Product/service purchases and order details
- Delivery addresses
- Purchase frequency and patterns
Mobile and Location Data:
- Device ID or IP address
- Geolocation data (when users opt-in)
- Mobile network information
Feedback and Reviews:
- User-generated content, including reviews and ratings
- Feedback responses to improve our services
Social Media Integration:
- If you log in via social media accounts, we may access your public profile information.
Product Interaction Data:
- Pages visited, features used, and product interest indicators
Cookies Policy
We employ cookies to enhance user experience and gather analytics data. Cookies are small text files stored on your browser, categorized as:
- Strictly Necessary: Essential for website functionality and navigation.
- Preferences: Remember user settings and preferences.
- Analytics: Track site usage and performance, helping us improve our services.
Users can manage their cookie choices through our Cookie Manager tool, allowing them to control non-essential cookies.
Data Retention and Deletion
We adhere to legal requirements for data retention and will retain personal data for as long as necessary:
- For providing services and fulfilling transactions.
- To comply with legal obligations and regulations.
- To resolve disputes or investigate fraud.
Once the data is no longer required, we will securely delete or anonymize it to protect user privacy.
Security Measures
We take significant steps to safeguard your personal data:
- Implementing industry-standard encryption protocols for secure data transmission.
- Engaging reputable third-party processors who adhere to strict security standards.
- Regularly reviewing and updating our security measures to address emerging threats.
Children’s Privacy
Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children.
Your Rights
Depending on your location, you have certain rights regarding your personal data:
- Access: Retrieve a copy of the personal data we hold about you.
- Rectification: Request corrections if your data is inaccurate or incomplete.
- Erasure (Right to be Forgotten): Ask for the deletion of your data in specific circumstances.
- Restriction: Limit our processing of your data under certain conditions.
- Data Portability: Receive your personal data in a structured, commonly used format.
- Objection: Object to or stop certain uses of your data.
- Non-Discrimination: Be free from unfair treatment due to exercising your data rights.
To exercise these rights or for data-related inquiries, please contact our Data Protection Officer via the provided email or mail.
Changes to Privacy Policy
We reserve the right to update this policy at any time. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about their data rights and protections.
Contact Information
For all privacy-related matters, including inquiries, consent withdrawal requests, or feedback:
Email: [email protected]
Address: [Provide Legal Address]
We are committed to addressing your concerns and ensuring a transparent and secure user experience.
